1. Types of Personal Information We Collect and How We Collect It
The information posted on our Websites is available without our collecting any personal information from you. You can surf the Websites and view our content anonymously.
There are a few activities on our Websites where the collection of personal information is necessary. Those activities include things like filling out a survey, entering a contest or promotion, requesting a brochure or other information or contacting us.
2. How We Collect and Use Personal Information
a) Anonymous User Browsing: You can visit our Websites without telling us who you are or revealing any information about yourself, including your email address. Like any other website, our web server may collect the name, address, the IP address and domain you used to access the Websites, the type and version of web browser and operating system you are using, the number, duration and frequency of visits to our Websites and the website you came from and visit next. This anonymous information cannot be traced to a specific individual User, but is used by The Rockport Development Group and our computer services providers simply to measure the number of visits, average time spent, page views, most popular preferences and other statistics about visitors to the Websites, to determine the ways in which Users prefer to use The Rockport Development Group’s Websites and services. We may use this data to monitor the Websites’ performance for systems administration purposes, to make the The Rockport Development Group Websites easier and more convenient to use, to improve The Rockport Development Group services and to track information in aggregate form (e.g. how many visitors log in to our Websites).
b) Opt-In Services: If a User wishes to subscribe to our opt-in e-mail, mail or forum services (for example, to receive our brochure), we ask for contact information (such as name, address and e-mail address). We use this information to send you the e-mail or mail service.
c) Car Industry Marketing Information: The Rockport Development Group may enter into third party agreements, from time to time, with carefully selected third party businesses serving the automotive performance parts industry (including performance parts manufacturers, retailers and associations) to share User information so that they can provide our Users with offers we think may interest them (such as information about performance products or services). These third parties will agree not to release this information to others or use it for any purpose other than as necessary to fulfill the agreement with The Rockport Development Group, unless first
obtaining your explicit consent.
d) Surveys & Contests: From time-to-time our Websites request information from Users via surveys or contests. Participation in these surveys or contests is voluntary and you have a choice whether or not to disclose this information. Personal information requested may include contact information, and demographic information (such as postal code and age level). Contact information will be used to conduct the survey or administer the contest (such as notifying selected entrants and winners, awarding prizes and promoting and advertising the contest or future promotions). Survey and demographic information will be used for the purposes of monitoring and improving the use and satisfaction of our Websites and other The Rockport Development Group services.
e) Customer Service: Users who have filled out a survey, entered a contest or other promotion, or requested a brochure or other information accept and acknowledge that they may be contacted by either mail, telephone or e-mail for customer service purposes, including conducting random surveys or updating a User’s personal information.
3. Disclosure of Personal Information
4. Control and Accuracy of Your Personal Information
If you are unsure whether we have a record containing your personal information and would like to confirm whether or not we do, or you would like to update, rectify or delete any or all of your personal information, please contact us at: The Rockport Development Group or Contact Us by e-mail indicating your name and the contact information you have given us, and we will respond as soon as possible.
Please understand that once The Rockport Development Group has provided your personal information to third party businesses serving the performance car industry, it can no longer exercise control over subsequent users of your personal information. In the event that you later decide that you do not want to receive any additional information from a particular business entity, it will be your responsibility to contact that entity and request your removal from its mailing list and database.
Cookies are only used when a User logs onto the The Rockport Development Group Websites. Cookies are small files that your Web browser places on your computer’s hard drive. Cookies are used to remember a User’s preferences while the User is logged onto The Rockport Development Group and to facilitate navigating different pages on the Websites. These cookies are deleted from the User’s web browser and computer when the User exits the web browser or when the web browser is unused for a few minutes.
6. Protection of Personal Information
The Rockport Development Group employs security mechanisms that protect against the loss, the misuse and the modification of information under our control. The personal information will be kept secure on data storage systems through Yahoo Web Hosting, accessible only by The Rockport Development Group and our computer services providers.
Please keep in mind that whenever you provide personal information online, there is a risk that it may be collected and used by people you don't know. Although The Rockport Development Group strives to protect the personal information of Users of its Websites, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
7. Unsolicited Direct Marketing
9. Compliance with Laws outside Canada
When you contact us we will use your name and contact information only to respond to you regarding the concerns about which you write to us. Your correspondence and contact information may be shared with appropriate people within the The Rockport Development Group organization to help us respond to your concerns and improve the Websites.